Shipping policy
SHIPPING POLICY
This page is to serve as a useful guide for all our new and existing Domestic and International customers. Here you will find important information on order status, shipping offers, tracking, transit time, and other useful links.
OUR SPECIAL SHIPPING OFFER - U.S. Domestic
FREE Ground Shipping for orders over $149.00 within the lower 48 United States only.
Please note any other promotions and discounts may NOT be combined with the free shipping offer or the flat rate shipping offer.
IMPORTANT INFORMATION
Before Shipment
- All prices displayed on our website are in U.S. Dollars, unless otherwise noted.
- International orders may be subject to a 2-3 day credit card verification waiting period for security purposes.
- Business days are classified as Monday-Friday. Saturday and Sunday do not count as "business days".
- Shipping times shown are the estimated number of days your order is in transit after your order has left our warehouse. This doesn't mean it is always the exact amount of time after the order is placed online.
- Your order will be shipped once all of the items for your order have been gathered in our warehouse, and they are ready to ship.
KEEP TRACK OF YOUR ORDER
Here at KENTECH MX PARTS & ACCESSORIES we will keep you up to date on the status of your order.
It is our mission to get your order to you as soon as we can. Due to high demand and relying on Domestic and/or International Postal Services or Freight Forwarding Companies exact shipping times cannot be guaranteed. Therefore we ask you to be patient and allow up to 10-15 business days for delivery of your parcel/s.
You will also be eligible to upgrade to a faster shipping service with a flat rate if you require the package to be delivered sooner.
You are more than welcome to contact us for a status update at anytime via email kentechmxparts@gmail.com.